Optimizing Restaurant Operations with the Internet of Things

Published by Restaurant Facility Management Association


The “Internet of Things” (IoT) is a term coined in 1999 to describe the use of embedded sensors and communication tools to enable equipment interconnection, real-time data transmission and analysis, and intelligent decision-making. While this may sound like something out of a sci-fi movie, IoT is actually proliferating in settings as diverse as home automation (think Nest, the new Apple Homekit, etc.), health (such as wearables like Fitbit), transportation (like the Progressive Snapshot), and even in restaurant facility management.

Even so, with all of this talk about the Internet of Things, does it have practical applications in restaurant facilities, or is it just a futuristic fantasy?

In this session, we’ll explore the ways that IoT is already being used in restaurants to:

  • Streamline operations
  • Improve equipment management
  • Save time for facility managers and staff
  • Ensure food safety
  • Safeguard guest comfort
  • Reduce yield loss

We’ll examine how embedded sensors, big data analytics, and intelligent controls are being used in restaurants today by looking at real-world examples, and by hearing from the folks who design them and who are using them.

Jay Fiske
Vice President of Business Development - Powerhouse Dynamics
Jay is an executive with 20+ years’ experience bringing innovative technology products to market. Jay leads Business Development for Powerhouse Dynamics where is he responsible for industry partnerships and key accounts. Before joining Powerhouse...More
Hal McCoy, II
President - Restaurant Management Company
Hal is from Wichita, KS and is a graduate of Kansas University. In 1990 Hal and his wife Windy purchased their first Pizza Huts in Texas. Three years later they sold some of the restaurants to Restaurant Management Co and joined the RMC leadership...More
Peter Cryan
Director of Equipment R&D, Operations Systems - Arby’s Restaurant Group
Peter Cryan is Director, Equipment R&D and New Technology for Arby’s Restaurant Group. Among other responsibilities, Peter is responsible for identifying and leading initiatives to test and deploy new technologies that will positively impact...More

Originally Published

February 19, 2016

Program Titles and Supporting Materials

This program contains the following components:

  • Optimizing Restaurant Operations with the Internet of Things - Video
  • Optimizing Restaurant Operations with the Internet of Things - Audio
  • Optimizing Restaurant Operations with the Internet of Things - Paper

How To Attend

Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

Technical Requirements

You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.


This program has not been submitted for credit in any jurisdiction.

Registrants will receive a Certificate of Attendance/Completion that may or may not meet credit requirements in various jurisdictions.

Refund Policy

SeminarWeb and Restaurant Facility Management Association programs are non-refundable.

Privacy Statement

We respect and are committed to protecting your privacy. (Read Statement)

Tell a Colleague!


For immediate assistance please consult our FAQ page.

If you're unable to find the answer you need, please call 800-701-5161 (M-F, 8am-6pm CT) or e-mail customer service.

Powered by

Powered by SeminarWeb.com